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Introducing a New Approach to Training for First-Level Managers

The problem with a lot of training programs is that they are one-dimensional. They tend to deal with one thing at a time. Leadership one day, Team Building the next. Quality the day after that followed by Emotional Intelligence.

They also deal with only one person at a time. While a good program might succeed at getting its particular message across, it will only have a truly positive impact on those who take part. Often there is precious little impact on anyone else.

The  DIY Results approach is here to change that.

DIY Results is based on a simple premise: that sustainable improvement will only ever come from a combination of leadership and team buy-in. Coming from the other direction, if you create leaders of new managers and give them the resources to work with their team on the team's own problems, the team is much more likely to buy-in to change and sustainable improvements will flow.

And the benefits speak for themselves......

  • Service improvements of 50% from people who have never worked on a quality program before.
  • Productivity improvements worth tens - even hundreds - of thousands of dollars - identified and implemented by those who do the job
  • Genuine culture change with front-line staff willing to work on weekends on their own time - and gaining the confidence to present to senior management
  • Practical Leadership Development for first level managers with demonstrable personal growth
  • Gains which are sustained - because team members want them to be and team leaders have the skills to make sure they are

All this, and more, from less than three days of face-to-face training!

One Bite at a Time : How Every Manager can use Six Sigma to Make a DifferenceLearn more about DIY Results by downloading a brochure or visit the DIY Results website, or contact us using one of the methods below. Better still, experience a DIY Results program by reading One Bite at a Time : How Every Manager can use Six Sigma to Make a Difference, the new book by David Brewster and Gary Calwell.

(DIY Results is a joint initiative of Business Simplification and Claricom Consulting Group)

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Phone: (03) 9388 1650 or 0417 605 826 (within Australia); +61 3 9388 1650 (International)

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